Blocked Drain?
We'll Sort It Fast.
A family business with 18+ years in the drainage industry, based right here in Herne Bay. Whether it's a blocked toilet at midnight or a full CCTV survey, we'll be with you fast, quote a fixed price up front, and get it sorted properly, first time.
No call-out charges. No national call centres. Just an experienced local you can trust.
5.0 on Google Reviews
What We Do
Our Drainage Services
From emergency unblocking to full CCTV surveys, we cover every aspect of residential and commercial drainage across Kent.
Drain Cleaning & Jetting
High-pressure water jetting to deep-clean pipes and remove build-up.
Learn moreCCTV Drain Surveys
Camera inspections to pinpoint issues accurately before any work begins.
Learn moreRoot Cutting & Removal
Specialist removal of tree roots that have penetrated your drain pipes.
Learn morePest Control (Rats)
Rat ingress via drains identified, blocked and treated professionally.
Learn moreAbout Us
A Family Business Built on
18+ Years of Real Experience
Herne Drains is a small, family-run business and we take enormous pride in everything we do. Unlike national contractors, when you call us you deal directly with the person turning up at your door. No call centres, no middlemen.
With 15 years spent at London's biggest water company working up from blockage engineer to operations manager, we bring a depth of hands-on knowledge that very few local drainage companies can match. We use the latest technology including 4,000psi jetting and trenchless repairs, and we are available 24/7 with no hidden call-out charges.
18+
Years experience
4,000
PSI jetting power
24/7
Emergency cover
Fully
Trained & Insured
Got a drain problem? Get a fixed price with no call-out charge.
Available 24/7 across Herne Bay, Whitstable, Canterbury and all of East Kent.
Why choose us
18+ Years Experience
I spent 15 years at London's biggest water company, starting as a blockage engineer and working up to operations manager. That industry knowledge comes with every job.
Family Run Business
We're not a franchise or a call centre, we're a small family business that takes huge pride in every single job. Your satisfaction matters to us personally.
Latest Technology
Our high-pressure jetting units reach up to 4,000psi, making short work of even the most stubborn blockages. We also offer trenchless repairs, sewer lining and full rehabilitation.
24/7, No Call-Out Fee
Emergencies don't keep office hours. We're available around the clock, 365 days a year, with no hidden call-out charges and a fixed price agreed before any work begins.
Accreditations & Qualifications
Coverage
Areas We Cover
Based in Herne, we're ideally placed to reach anywhere across East Kent quickly. Don't see your town? Call us, we likely cover it.
And all surrounding Kent postcodes. Not sure? Give us a call.
How It Works
Our Simple Process
From your first call to a completed job, we keep things straightforward every step of the way.
Call Us
Ring our local number any time of day or night. We'll take your details and dispatch a technician immediately.
We Arrive Fast
Our engineer arrives promptly, typically within the hour for emergency callouts across the Herne Bay area.
Fixed Price Quote
We assess the issue and give you a clear, fixed price before any work begins. No surprises, no hidden costs.
Job Done Right
We complete the work to the highest standard and leave your property clean. Guaranteed satisfaction.
Real Google Reviews
What Our Customers Say
Don't just take our word for it. Here's what real customers across Kent say about Sam and the team.
Get In Touch
Contact Us
Based in Herne, we're right on your doorstep. Call, email, or drop by, we're always happy to help.
Address
1 Mount View Rd, Herne
Herne Bay, Kent CT6 7DJ
Hours
FAQ
Common Questions
Everything you need to know about our drainage services.
How quickly can you respond to an emergency?
We aim to be with you within 60 minutes for emergency drain blockages across the Herne Bay, Whitstable and Canterbury area. We operate 24 hours a day, 365 days a year, including bank holidays and Christmas.
Do you charge a call-out fee?
No. We never charge a call-out fee. You only pay when we quote and you agree to proceed. Our pricing is fully transparent with fixed rates, no surprises.
What causes a blocked drain?
The most common causes are fat and grease build-up, wet wipes, hair, tree root intrusion, and collapsed or misaligned pipe sections. A CCTV survey is the best way to identify the exact cause.
Can you identify rats coming in through drains?
Yes. We use CCTV camera surveys to pinpoint exactly where rats are entering the drain system. We can then fit rat blockers and advise on the best treatment approach to prevent re-entry.
Do you cover areas outside Herne Bay?
Absolutely. We regularly work across the whole of East Kent including Whitstable, Canterbury, Faversham, Margate, Ramsgate, Broadstairs, Sandwich and Deal. Call us to check if we cover your postcode.
Blocked Drain?
Call Us Now.
Fixed prices, no call-out charges. We'll be with you fast.